From Lost in Translation ... to Around the World With DietaryCard
Bon appetit! Guten Appetit! Bon appetito! ¡Que aproveche! Enjoy!
Travellers' tales from coeliacs & food allergy sufferers carrying peace of mind in their pockets
Hi Sandra, Thank you for your email and I appreciate it. Your cards are such a great help on holiday don't know what we would do without them. Many thanks
Yvonne Hughes, September 2012
Received card this morning - excellent service. Looking forward to using on meal out this evening.
Anne Reading, September 2012
Thank you so much for your swift delivery & fantastic customer service. The card has arrived in plenty of time for our holiday & Iím sure it will be invaluable!
Wendy Becker Davies, August 2012
Just realised I never contacted you to let you know how I got on with the Dietary Card in Chinese.
We went to the Charde Oriental in Tollerton, Notts for my grt grandaughters 18th birthday. We popped in the day before to see if they were able to cater for people with coeliac disease. The manager was so impressed with the dietary card he took a copy of the Chinese and my English one and on the day he couldn't have been more obliging. We all had the buffet eat as much as you like menu and everything that was unsuitable for me, he came to me and said he could do a variation that excluded gluten. Very impressed.
I had also bought the Spanish Dietary Card before we went on holiday in July to Gran Canaria staying at the Hotel Riu Waikiki and I had my main meals cooked especially for me. If the waiters weren't sure because of the language difficulty they would take my Dietary Card in to the kitchen to the Chefs. Very impressed with the cards and most useful, they save a lot of trying to explain what gluten is only to be met with blank stares!
Marjorie Ward, November 2011
My name is Ainsley Meighan I am a travel agent from Melbourne, Australia. I recently purchased one of your cards for Coeliacís for my trip to Japan. I would just like to thank you for supplying these cards to such a wide variety of allergy sufferers and languages. In the past I had to either not eat, or eat very little bland items that I knew were gluten free as in most countries allergies are very uncommon, now that I have discovered your website eating overseas is no longer a worry.
I have a few clients that have allergies so I will be passing on your information to everyone I know who needs it and would once again like to thank you sincerely for the service you provide.
Ainsley Meighan, November 2011
My wife has quite a collection of your coeliac cards and has found them invaluable in our travels. We have just returned from Italy and she used the card on several occasions.
Many thanks for your help
Nat, October 2011
Just to say thanks for responding so quickly to my request.i can now have a worry free hol.many thanks.i will be recommending you to my coeliac friends.
M. Ackroyd, April 2011
Just received the new card, very impressed with the customer service. Thank you very much.
Richard, March 2011
I purchased a German gluten free dietary card before going on holiday there in July. It proved to be invaluable.
I used it a number of times in restaurants, and as a result found that the staff were more able to help with my dietary needs and only too happy to ensure that I received appropriate food. In one restaurant the waitress said she had never seen the card before and thought it was great, and in another I was told that your card was the best example that they had come across.
I just wanted to say "thank you" to you for helping to ensure that I got to enjoy my meals as well as everything else while on holiday.
Kathleen, September 2010
Thanks very much indeed. I look forward to receiving my card Thank you so much for your attention to my very small order!
Susan, August 2010
Thank you so much for getting back to me and clarifying order. I received the dietary card a couple of days ago - we ordered from you last year aswell, very pleased with it and you are always very efficient.
Suzanne Westwood, July 2010
It was two English cards I wanted. They came today. I just wanted to thank you, the cards are such a fantastic idea! I have told my next door neighbour who has a niece with coeliac disease and she is going to order some cards too!
Lisa, July 2010
Just to say a huge thanks for sending my order so quickly. Excellent customer service on the telephone too (I believe that it was Sandra I spoke to). You should have a space on your web page for customer comments and compliments.
Joanne, July 2010
To say that I am totally stunned by this service is a massive understatement....
Thank you so VERY, VERY much. Our son is coming up 16 now and was born with this condition (took a year to diagnose, hence a very poorly baby) he has never gorwn out of his allergies and we have been told this year, he probably never will now.(he is an Epipen carrier) These cards are a lifeline and enable him to go abroad and be able to eat out with us as a family or with his friends. Last year he went to Spain on a golfing holiday and was able to enjoy his 'freedom' with the use of the card. I cannot explain how fantastic they have been for him, more now than ever as he is getting older and independant.
Thank you once gain for this fantastic service, I would be more than happy to reccomend you to anyone.
Debbie, July 2010
Sorry to take so long to get back to you but I wanted to say Thank You very much fpr your recent help in providing dietary cards for my son to take on holiday. The cards arrived the very next day - in time for him to travel with them but it was very reassuring to receive the scan in case they were delayed in the post.Thank you for taking the trouble to email the scan to us. Your help was very much appreciated.
Gillian, July 2010
I have been coeliac since birth and have always found it difficult when eating out to describe my problem to waiters and kitchenstaff. Since getting a pack of dietary cards, addressing my allergy in various languages I have found that restaurant staff take the condition more seriously and often go out of their way to accommodate me
I have a sister in Los Angeles who is married to a doctor and have visited them on many occasions, and prior to obtaining the cards it was difficult to get busy waiters to take even my brother-in-law seriously but the cards emphasise that I have a medical problem and so chefs are consulted and proper information obtained.
I have used my Dietary Alert Cards in USA ( Los Angeles, Las Vegas, San Francisco, Monterey, New York), Eire (Dublin), Tunisia (Monastir), Holland (Amsterdam), France (Nice & Monaco), Spain (Majorca, Seville, Granada, Barcelona), Germany (Rhine Valley), Egypt (Nile Cruise from Cairo to Abu Simbel via Luxor) and Italy (Amalfi Coast, Sicily & Tuscany) as well as the UK
In Tunisia and Majorca at every meal I was given a conducted tour of the hotel buffet by the chef or head waiter and was made to feel special rather than a nuisance
I cannot speak too highly of the cards, because they have made eating out a pleasure rather than something to worry over.
Having got my dietary cards and been using them I think everyone should know about them!!!! It's made life SO much easier!!! I have one friend in Germany who thought that I had mistranslated things - she didn't understand how anyone could live like this! Now all we need is for ALL restaurants/bars etc to label (just as they do for vegetarians) and we'll be getting somewhere.
I work in the City of London and a growing number of establishments have GF markers on their menus - apart from one where they didn't know, the kitchen staff didn't know and my food was delivered with a comment that our waitress was the first aider, so if it went wrong I'd be ok....
Thank you very much for my dietary cards. I used them several times in Zurich and they were very handy indeed. Happy Holidays.
It will be a relief not to have to explain everything to people who stare blankly at me and then say "You can eat bread though, can't you?".or some other incredibly dumb question.or " Oh a bit won't do you any harm - don't be so stupid!" GRRRRR. I've been diagnosed less than a year and have largely become a recluse since because going anywhere becomes such a complete nightmare! People just don't get it, and have little understanding of the dangers if I eat even the smallest trace of something I shouldn't..I have ended up feeling a bit of a leper! Thank you so much for what you do.
When in England or abroad I simply hand the relevant card over to the waiter who takes it to the chef who very often comes out to discuss my meal. The fact that I have cards in Spanish, German, Italian, French & English means that I rarely have trouble being understood. These cards can be easily slipped into a purse - I have used them for the past 4 years and am now having some extra cards sent to me as I travel a great deal. Truly these cards have made my coeliac condition much easier to handle when eating away from home.
Hi! I haven't used my foreign cards yet but am going to Rome next week. Have used my English card and it worked like a charm. Brilliant & many thanks!
I must write to you to say how pleased I am with my set of Dietary Alert Cards, also for the quick (very) response in sending my cards to me ... Being a coeliac in England isn't so bad but it's not so easy to explain abroad. Thanking you once again.
Mrs Wilson, Colchester
I heard from Lindsay yesterday. She did indeed receive her cards. Thank you so much for sending them to the hotel. She says they have been a help. She enjoyed London, Paris, Champery, Montreaux, Zermatt, and is now on to Belgium. All was much easier with the cards. Again, thanks. Perhaps the next visit will be to Edinburgh!
Donna , Oneida
Just a quick thank you, to say how great the diet cards were and how much more seriously people seem to take you when you produced them. We were travelling by train from Venice to Salzburg t hen onto Prague, so I was able to use the Italian and German cards.Many thanks again kand if nobody else has told you it is a brilliant idea!
Cards received this morning. Thank you for the speedy service. They look really good. We will certainly let you know how we go on our return from Spain, also after our tour of Holland, Germany, Luxembourg, Austria and Switzerland in June.
I am so convinced of the value of the cards that I've decided to have another spare set. I will continue to publicise your service and try to find a sponsor so that an English card gets sent out to new coeliacs on diagnosis.
I think your service is great. I have a card which I used in France recently with great success. Restaurants were delighted to oblige. This problem card is for my son, and I have a friend who is ordering one for her braother-in-law. I promise I will promote DietaryCards whenever I can.
Many thanks for sending the cards so promptly to me. I used the German card in Dresden and it was well received and very helpful. i have given the information about your website to my GP.